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Privacy Policy

How we collect, use and protect your personal information.

Last updated: 16 June 2026

This privacy policy explains how Cairngorm Custom Motorbikes Ltd collects, uses and protects your personal information when you use this website or get in touch with us.

Who we are

Cairngorm Custom Motorbikes Ltd is the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, contact us using the details above.

What information we collect

When you use the contact form on this website, we collect:

  • Your name
  • Your email address
  • Your phone number (if you choose to provide it)
  • Your enquiry type and the message you send us

We also collect anonymous usage data through analytics services (see below).

We do not collect any special category data (such as health, ethnicity or political views), and we do not knowingly collect data from children.

Why we collect it and our lawful basis

We use the information you give us to:

  • Respond to your enquiry and discuss your project or build
  • Provide quotes and arrange work
  • Keep a record of our correspondence with you

Our lawful basis for this is legitimate interests (responding to enquiries you have sent us) and, where you go on to become a customer, taking steps to enter into a contract with you.

How your data is processed and stored

This website is built and hosted using third-party services that process data on our behalf:

  • Netlify hosts the website and serves pages to your browser.
  • Cloudflare provides security, DNS and spam protection (including the Turnstile challenge on the contact form).
  • Resend delivers the email when you submit the contact form, so your message reaches our inbox.
  • Google Analytics collects anonymous usage data to help us understand how people use the site.
  • Ahrefs collects anonymous analytics data for search performance monitoring.

These providers act as our processors and only handle your data to deliver their service. Some may process data outside the UK; where they do, appropriate safeguards are in place.

How long we keep it

We keep enquiry correspondence for as long as needed to deal with your request and for a reasonable period afterwards in case you get back in touch. Where you become a customer, we keep records as long as required for our business and any legal or tax obligations.

Who we share it with

We do not sell your data or share it for marketing purposes. We only share it with the service providers listed above, and where we are legally required to (for example, to comply with a lawful request from authorities).

Your rights

Under UK data protection law you have the right to:

  • Ask for a copy of the personal data we hold about you
  • Ask us to correct data that is wrong or incomplete
  • Ask us to delete your data
  • Object to or restrict how we use it
  • Withdraw consent where we rely on it

To exercise any of these rights, contact us using the details at the top of this policy. We will respond within one month.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk or by calling 0303 123 1113.

Cookies

This website uses essential cookies needed for security and to make the site work (Cloudflare). We also use cookies set by Google Analytics and Ahrefs to collect anonymous usage data. We do not use advertising cookies.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date at the top.